This Privacy Policy is provided by CYBER SHARK, referred to as the “Service Provider” in this document. We respect your privacy and are committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR).

1. Data Controller

CYBER SHARK acts as the data controller responsible for processing your personal information.

If you have questions or requests regarding your data, please contact us through the contact form on our website.

2. What Personal Data We Collect

We may collect the following types of information:

• Identity and contact details (name, email address, billing and delivery address, phone number);
• Order and payment details (products purchased, payment method, transaction data);
• Marketing preferences (if you choose to receive our newsletter or offers).

We do not collect sensitive personal data and our website does not require user registration or account creation.

3. How We Collect Data

We collect data only when:

• You place an order or request information via our contact form;
• You subscribe to our newsletter or promotional emails (optional);
• You browse our website — we use cookies and analytics tools to improve your experience.

4. How We Use Your Data

Your data is used only to:

• Process and deliver your orders;
• Issue invoices and handle payments;
• Communicate order status or updates;
• Send marketing messages (only if you have opted in);
• Improve website performance and customer service;
• Comply with legal and tax obligations.

5. Data Sharing

We may share your data only with trusted partners such as:

• Payment processors and delivery services;
• IT, hosting, or analytics providers (e.g. Google Analytics);
• Authorities if required by law.

All partners are required to protect your information and use it only for the purposes specified by us. We do not transfer your data outside the European Economic Area (EEA).

6. Data Security and Retention

CYBER SHARK applies appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Your data is stored securely and kept only for as long as necessary to meet legal, contractual, or tax obligations.

7. Your Rights

Under GDPR, you have the right to:

• Access, correct, or delete your personal data;
• Restrict or object to processing;
• Withdraw consent for marketing communications.

To exercise these rights, contact us via the website’s contact form.

8. Cookies

Our website uses cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings. For more details, please check our Cookie Policy.

9. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website.